Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Zatezalo

Michael Zatezalo

March 22, 2026

5  out of  5
rating by Michael Zatezalo
"Joe has been my go-to for years. His expertise combined with his integrity and "go the extra mile" mentality make him the ideal agent for any/all types of insurance and planning needs. Joe is always available to help and answer questions, and is able to break down the complexity of the insurance world into layman's terms, providing effective recommendations that make sense. I would recommend Joe and his team to anyone who is looking, not just for "insurance coverage", but a true insurance "partner" who cares."
Profile photo of Sam P

Sam P

March 18, 2026

5  out of  5
rating by Sam P
"I have been with State Farm since I started driving - a very very very long time ago. I received notification that my agent was retiring and i was transferred to Joe Ferrazza. I was so impressed by Joe’s professionalism, friendliness and follow up to me that I recommended my son choose him as well. It is so nice to have an agent who listens, is knowledgeable, and cares about the service he provides to his clients. Thank you Joe!"
We responded:
"Thank you so much for your kind words. It means a lot to me that after all these years with State Farm, you’ve placed your trust in me. I really enjoy getting to know my clients and making sure they feel heard and cared for, so I’m glad that came through. I’m especially grateful that you recommended me to your son - that’s the best compliment I could ask for. Please don’t hesitate to reach out anytime you need anything. Thanks again for your support!"
Profile photo of PixieParasol

PixieParasol

March 17, 2026

5  out of  5
rating by PixieParasol
"From receptionist to agent, this State Farm location has been a pleasure to work with. Jack has been so helpful navigating changes to my policy, and I appreciate everything they have been able to help me with. Great service, great people."
We responded:
"Hi PixieParasol! Thank you very much for taking the time to share your experience with our State Farm Schaumburg office. We are pleased to hear that our team, including Jack, was helpful and professional throughout your interactions. Navigating policy changes can sometimes be challenging, so it’s great to know that Jack was able to assist you effectively. We truly value your kind words about our team and our service. Your feedback encourages us to continue providing the best support possible. Please don’t hesitate to reach out if you need any further assistance in the future."
Profile photo of Bridget Kennedy

Bridget Kennedy

March 14, 2026

5  out of  5
rating by Bridget Kennedy
"Working with Joe was great - he is knowledgeable, focused, and works for you. I would recommend him several times over."
We responded:
"Bridget - Thank you so much for your kind review and recommendation. Your trust and confidence in me and my team means a lot to us - we will continue to strive to meet these standards and expectations. "
Profile photo of Karen Barrie

Karen Barrie

March 11, 2026

5  out of  5
rating by Karen Barrie
"There's no insurance agent like Joe! A good agent knows the technical stuff and tracks things like changes in laws, etc. A great agent is sensitive to each person's situation and needs. Joe is an extraordinary agent who combines the first two, and who then goes the extra mile to take whatever time is needed to tailor a policy, to listen to a tale of woe, to extend sincere compassion. As the saying goes, "You're in good hands...especially with Joe Ferrazza.""
We responded:
"Karen, thank you so much for your incredibly kind words. I truly appreciate you taking the time to share your experience. What means the most to me is the trust you’ve placed in me over the years. Being able to help you navigate your coverage and be someone you can rely on is something I never take for granted. It’s always my goal to make sure each person feels heard and supported, and I’m grateful for the opportunity to do that for you. Thank you again for your continued trust and support - it sincerely means a lot."
Profile photo of Brian Tucker

Brian Tucker

March 6, 2026

5  out of  5
rating by Brian Tucker
"If you like your insurance agent to be smart, loyal, ethical, and highly service oriented then Joe is your guy."
We responded:
"Brian, thank you so much for the kind words. I truly appreciate you taking the time to share that. Being smart, loyal, ethical, and service-oriented is exactly what I strive for every day; not only in myself but also my team, so it means a lot to hear that reflected in your experience. I’m grateful for your trust and the opportunity to help with your insurance needs!"
Profile photo of Joseph Tortorello

Joseph Tortorello

March 4, 2026

5  out of  5
rating by Joseph Tortorello
"I went to see my new State Farm Agent and was very happy after we met. I haven chosen to leave my multiple policies with his office. The office staff was also friendly and easy to work with. Thumbs up for Joe!!!-"
We responded:
"Hi Joe - I’m really glad to have you in our office and want to sincerely thank you for choosing to keep your multiple policies with us. It was a pleasure meeting you, and I’m thrilled to hear that you had such a positive experience - not only with me but also with our entire staff. We strive to make every interaction friendly and easy, so your kind words mean a lot. Building strong relationships with our clients is very important to me, and I look forward to working with you for years to come. If you ever have any questions or need assistance, please don’t hesitate to reach out. Thanks again for your trust and support!"
Profile photo of Phil Handler

Phil Handler

March 3, 2026

5  out of  5
rating by Phil Handler
"I’ve known Joe for more than three decades, and I can say without hesitation that he’s one of the hardest-working and most principled people I know. He’s smart, steady under pressure, and the kind of person who quietly does the extra work behind the scenes to make sure things are done right. When Joe commits to something, he follows through -- thoroughly and persistently -- and he does it with real care. What really sets him apart is his integrity. Joe listens carefully, explains things clearly, and approaches decisions with thoughtfulness instead of pressure. He genuinely wants people to feel confident about their choices. If you’re looking for an agent who treats you like your choices actually matter -- and who will be there when you need him -- Joe is exactly that kind of professional, and that kind of person."
We responded:
"Phil, I’m truly touched by your kind words and the trust you’ve placed in me over the past three decades. From Washington Road to 1000 Field Drive to today, I appreciate your friendship all these years. It means a lot to hear that my commitment, care, and integrity have made a difference for you. I’ve always believed that listening carefully and helping people feel confident in their decisions is what matters most. Thank you for taking the time to share such a thoughtful review - it’s an honor to be someone you can count on. I’m looking forward to our friendship and supporting each other moving forward."
Profile photo of Tom Kokos

Tom Kokos

March 2, 2026

5  out of  5
rating by Tom Kokos
"Joe Ferrazza is not only an outstanding insurance professional, but also a true friend and passionate youth sports coach. I first met Joe when he coached my son’s baseball team, and from the very first practice to the final game over four seasons, his dedication to his players and the team never wavered. Joe brings that same passion and commitment to his insurance business, treating every client like family and always putting their needs first. His integrity, work ethic, and genuine care for others set him apart. You can trust that Joe brings his A-game to every opportunity and consistently goes above and beyond for the people he serves."
We responded:
"Tom - WOW! Thank you so much for your incredibly kind and thoughtful words. It means a lot to me to hear that my dedication as a coach has made such a positive impact on your son and your family. Coaching those baseball seasons with our Jr. Lions was truly a joy, and those relationships mean the world to me. I also appreciate your recognition of the same passion and commitment I bring to my insurance work. Treating my clients like family is something I take very seriously, and knowing that it shows makes it all worthwhile. Your trust and support inspire me to keep giving my best every day. Thanks again, Tom - it’s a privilege to know you and your family both on and off the field! #FAMILY"
Profile photo of Mike Kelly

Mike Kelly

March 2, 2026

5  out of  5
rating by Mike Kelly
"Joe and his team are the most consciences folks in the insurance business. They are knowledgeable and put the needs of their clients at the core of their business."
We responded:
"Mike - Thank you so much for your kind words and thoughtful review of my State Farm office and team. It truly means a lot to me that you recognize the hard work and dedication we put into serving our clients. We always strive to be conscientious and knowledgeable, and hearing that from you is incredibly rewarding. I really appreciate your support!"
Profile photo of Rachel Green

Rachel Green

March 2, 2026

5  out of  5
rating by Rachel Green
"Joe is everything you need in an insurance agent! He’s intentional, truly cares about his clients, and is amazing at breaking down the insurance jargon to real life examples! If you need a trustworthy State Farm agent Joe is your guy!"
We responded:
"Rachel, thank you so much for the kind words! Hearing this from you truly means a lot - especially knowing your experience and background in the insurance industry. I really appreciate you taking the time to share your perspective, and I’m grateful for the trust you’ve placed in me. It’s always my goal to make insurance clear, relatable, and genuinely helpful, so this feedback means more than you know. Thanks again for the support!"
Profile photo of Jim Garabedian

Jim Garabedian

March 2, 2026

5  out of  5
rating by Jim Garabedian
"Joe is a true professional. He has great character and always puts the customer first. I highly recommend working with Joe"
We responded:
"Thank you so much, Jim! I truly appreciate your kind words and recommendation. It means a lot to me coming from a colleague of over 25 years. I’m grateful for our professional relationship and look forward to many more years of working together!"
Profile photo of Michael Hanson

Michael Hanson

March 2, 2026

5  out of  5
rating by Michael Hanson
"Joe is a great guy, you're in good hands with Ferrazza."
We responded:
"Thank you so much, Michael! I really appreciate your kind words and ongoing support. It means a lot to me to hear that you feel confident with me and my team. Looking forward to continuing to provide the best service possible!"
Profile photo of Jaime Leyva

Jaime Leyva

February 27, 2026

5  out of  5
rating by Jaime Leyva
"I highly Recommend Joe and his team. They are on top of all my insurance needs. 5 star service"
We responded:
"Thank you so much, Jaime, for the 5-star review and the kind words! ⭐️ We truly appreciate your recommendation and your trust in our team. It’s our priority to stay on top of your insurance needs and provide the service you deserve. We’re always here if you need anything!"
Profile photo of Aaron Bondi

Aaron Bondi

February 25, 2026

5  out of  5
rating by Aaron Bondi
"Joe was quick and easy to work with! He got me the quote quickly and his team was a dream to work with. Thank you Joe!"
We responded:
"Thank you so much, Aaron! I really appreciate you taking the time to leave such a great review. I’m glad we could get you a quote quickly and make the process easy for you. My team and I truly enjoy working with clients & friends like you, so it means a lot to hear that you had a great experience. Thank you again for choosing State Farm. If you ever need anything at all, don’t hesitate to reach out - we’re always here to help."
Profile photo of Slawomir Gosk

Slawomir Gosk

February 25, 2026

5  out of  5
rating by Slawomir Gosk
"Working with Joe Ferrazza at State Farm has been the best insurance experience I've ever had.He took the time to really understand our family's needs, explained everything clearly without any pressure, and found us excellent coverage with good price.His all team is friendly, professional and always quick to answer questions-whether by phone, text or in person. Highly recommend to anyone looking for auto, home or life insurance-you won't find better service!"
We responded:
"Hi Slawek. Thank you so much for taking the time to share such a thoughtful review. On behalf of my entire team and me, we truly appreciate your kind words and your trust. Working with families like yours is exactly why we do what we do, and it means a lot to know that you felt informed, supported, and confident in your coverage. We always strive to be available, transparent, and responsive, so hearing that this made a difference for you really makes our day. Thank you again for choosing State Farm and for recommending us to others. If you ever have questions or need anything in the future, please don’t hesitate to reach out - we’re always happy to help."
Profile photo of Tim Downey

Tim Downey

February 24, 2026

5  out of  5
rating by Tim Downey
"Joe is a great guy to work with. He brings a wealth of insurance experience and wants the best for his customers! BTW Joe's sense of humor is a bonus."
We responded:
"Tim - Thank you so much for your kind words! I really appreciate you taking the time to share your experience. It means a lot to me to know that my insurance knowledge (and sense of humor) made a positive impact. I’m always here to help and want the best for my customers, so your feedback truly makes my day! Looking forward to working with you again."
Profile photo of Michael Bernard

Michael Bernard

February 24, 2026

5  out of  5
rating by Michael Bernard
"Joe and I collaborated on a few insurance projects for my clients and I always appreciated the way he handled the process. It’s nice to have a trusted contact in a complex (insurance) world. Professional, personable, easy to work with, etc."
We responded:
"Thank you so much, Mike, for your kind words and for taking the time to share your experience! I have always enjoyed the opportunity to work together on insurance projects, and I truly appreciate your trust and confidence. Navigating the insurance world can definitely be complex, so I’m glad to hear that my approach has made the process easier and more enjoyable for you and your clients. I look forward to continuing our partnership and supporting you whenever you need. Thanks again!"
Profile photo of Ryan Ashley

Ryan Ashley

February 24, 2026

5  out of  5
rating by Ryan Ashley
"Joe Ferazza takes a relaxed, customized approach and handles your family's insurance needs as if it were his own family. Solid, dependable and reliable - like a good neighbor."
We responded:
"Ryan - Thank you for the thoughtful review and kind words. Providing a personalized, easygoing approach is always the goal. Treating every family like my own is a top priority, and it’s great to know that comes through. Thanks again for taking the time and your support. "
Profile photo of mario starr

mario starr

February 23, 2026

5  out of  5
rating by mario starr
"Joe has helped me with insurance for nearly 25 years. He is a compassionate person who only wants to help people understand what insurance can do for them. I know he is trustworthy and kind. Having him go back to his and my roots in Schaumburg only highlights his desire to help the community where he was raised."
We responded:
"Mario, Thank you so much for your kind and thoughtful review. I truly appreciate your trust, support, and friendship over the past 25 years. It’s been an honor to work with you and help you navigate your insurance needs all these years. Hearing that my compassion and commitment to helping people understand insurance have made a difference means a great deal to me. Going home to our old neighborhood sure means a lot to me, that is for sure. Being able to serve the community where we both grew up is something I’m very proud of, and it motivates me every day to do my best for the people I care about. Please know that I’m always here if you ever have questions or need assistance with any insurance needs. Thanks again for your kind words, your ongoing support, and your friendship. I look forward to continuing to work with you for many years to come. "
Profile photo of Patrick Bornhorst

Patrick Bornhorst

February 23, 2026

5  out of  5
rating by Patrick Bornhorst
"Have known Joe for many years. Few people I would trust more as a friend or in business. If we still value a man by his word, Joe is worth his weight in gold."
We responded:
"Thank you, Patrick. That truly means a lot coming from you. Our long friendship and shared respect mean everything to me, and I’m grateful for your support and kind words. I really appreciate you taking the time to leave this review."
Profile photo of Joy Bach

Joy Bach

February 23, 2026

5  out of  5
rating by Joy Bach
"I am grateful to find a trustworthy partner who sincerely looks out for my and my family’s best interests. If you are looking for a professional who stands out in the industry and community, you found him! Thanks, Joe, for all your help. You’ve earned my trust and respect."
We responded:
"Thank you so much, Joy. Your words truly mean a lot to me. Looking out for families and doing what’s right is always the goal, and it’s incredibly rewarding to know that comes through. I’m grateful for your support, trust, and friendship - thank you for taking the time to share this."
Profile photo of Jeremy Butterfield

Jeremy Butterfield

February 23, 2026

5  out of  5
rating by Jeremy Butterfield
"In the 25 years I've known Joe, I don't know anyone I'd trust more than him for sage, empathetic advice. Whatever he's recommending, follow his guidance."
We responded:
"Thank you, Jeremy, for the kind words and for sharing that. After so many years, it truly means a lot to be described that way. Offering thoughtful, empathetic guidance is always the goal, and I really appreciate you taking the time to leave this review."
Profile photo of John Udelhofen

John Udelhofen

February 22, 2026

5  out of  5
rating by John Udelhofen
"Joe is straight forward and cares about his customers. Can’t go wrong."
We responded:
"Thank you John for your kind words and the vote of confidence. Above all, I appreciate you and the partnership we have had for the last 2 decades. "
Profile photo of Pat Gara

Pat Gara

February 22, 2026

5  out of  5
rating by Pat Gara
"When you've known someone for 50 years, you know exactly who they are — and Joe Ferrazza is genuinely one of the good ones. Honest, trustworthy, and someone who actually cares about the people he works with. Reach out to Joe about your insurance needs. Honestly, you won't find a better person for the job."
We responded:
"Thank you so much, Pat. Having known you literally my entire life, your words truly mean a great deal to me. I appreciate your friendship, trust, and support more than I can say. It’s always been important to me to genuinely care for the people I work with, and I’m grateful you took the time to share that. Thanks again - I truly appreciate it."