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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Matt Mack

October 30, 2026

5 out of 5 rating by Matt Mack
"Joe cares about his insured. He takes the time to explain why he is suggesting coverages in a way that is respectful and applies it to real life scenarios that we have all experienced."
We responded:
"HI Matt -
Thank you so much for your thoughtful words and for the trust and confidence you have placed in me and our State Farm agency. I truly believe insurance is about much more than policies and premiums - it's about understanding what matters most to each person and making sure they have the protection they need when life happens.

Taking the time to explain the "why" behind our recommendations is something I feel strongly about. My goal is always to help people make informed, confident decisions that are right for them and their families.

I sincerely appreciate your kind words, Matt, and the opportunity to be a resource for you. Thank you again for your trust and friendship!

Joe Ferrazza State Farm | Schaumburg
"
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Joan

October 28, 2026

5 out of 5 rating by Joan
"I highly recommend Joe Ferrazza and his office manager, Laurie for any and all your insurance needs. Laurie just helped me again with a problem, as always she handles everything immediately and perfectly
I would never leave because they really care about their policy holders and that’s so rare in this day and age
Thank you always being there"
We responded:
"Hi Joan - thank you so much for your kind words and recommendation! It truly means a lot to me and Laurie that you took the time to share your experience. We’re so happy we could help you find the right coverage while also saving you money. Providing exceptional service and being there when our clients need us is always our top priority. We sincerely appreciate your trust and support, and we look forward to helping you with your insurance needs for years to come!

Joe Ferrazza State Farm Schaumburg"
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David Pinter

October 28, 2026

5 out of 5 rating by David Pinter
"Lori is the one consistent, steady concerned, individual in the old Brad Suter office that I can still count on for clarity and decisive action. If State Farm was smart, they would double her pay and give her an office of her own."
We responded:
"Hi David -

Thank you so much for your thoughtful and heartfelt words about Laurie! I couldn't agree more about the tremendous value she brings to our State Farm agency. Her experience, dedication, and genuine care for the people she serves are truly special. Laurie has earned the trust and friendship of so many customers over the years, and I feel incredibly fortunate to have her as part of our team.

As the owner of the Joe Ferrazza State Farm Agency, I take personally the responsibility of caring for the individuals and families who place their trust in us. Our goal is to build on the relationships and confidence Laurie has established, while demonstrating that same level of care, responsiveness, and commitment through every member of our team.

I sincerely appreciate your loyalty, your kind recognition of Laurie, and the opportunity to serve you. We know that trust is something we must continue to earn, and I look forward to you getting to know our entire team and discovering that you have a whole office of people who genuinely care and are here to help whenever you need us.

Thank you again for your thoughtful review. It means a great deal to Laurie, to me personally, and to our entire State Farm Schaumburg family!

Joe Ferrazza State Farm | Schaumburg"
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R PL

October 27, 2026

5 out of 5 rating by R PL
"Great service by Amanda. She made it super easy to get coverage for my cars. Amanda explained clearly and the price was fair which made me decide to do the switch. Highly recommend working with her to get the best customer care. Thank you much."
We responded:
"Hi R PL -

Thank you so much for your kind words and for trusting our State Farm agency with your auto insurance! It means a great deal to me personally to hear that Amanda made your experience easy, comfortable, and informative. She genuinely cares about the people she helps, and I’m fortunate to have her on our team.

We know you have many choices when it comes to insurance, and we never take it for granted when someone chooses us. Our goal at Joe Ferrazza State Farm is to make every customer feel like more than just a policy number — we want you to feel like part of our family.

Thank you again for your trust, your recommendation, and the opportunity to earn your business. We look forward to being here for you whenever you need us!

Joe Ferrazza State Farm | Schaumburg"
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Marc Zurita

October 27, 2026

5 out of 5 rating by Marc Zurita
"Amazing service, Amanda was very helpful writing my life insurance policy and was very thorough with helping me with my questions."
We responded:
"Hi Marc -

What a wonderful compliment to Amanda - thank you for taking the time to recognize her efforts! Helping someone put life insurance in place is a responsibility we take very seriously, and I'm delighted that Amanda provided the patience, knowledge, and attention to detail you deserved.

With my many years of experience in life insurance, I know firsthand how important it is to have someone who listens, answers questions thoughtfully, and helps you make informed decisions about your family's future. Amanda represents exactly the kind of personal service we strive to provide every day.

We sincerely appreciate the opportunity to help you protect what matters most, WHEN it matters most. Thank you for choosing our State Farm office and for sharing your experience!

Joe Ferrazza State Farm | Schaumburg"
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Esther Zurita

October 27, 2026

5 out of 5 rating by Esther Zurita
"Amanda was great in evaluating my home and auto insurance coverage. She explained the available options, answered all of my questions and guided me to determine the best coverage for my family. I highly recommend her!"
We responded:
"Hi Esther -
Thank you so much for taking the time to share such a thoughtful review and for recognizing Amanda's efforts! We are incredibly fortunate to have her on our team, and it is wonderful to hear that she made such a positive difference in your experience.

At our State Farm agency, we believe insurance is about much more than policies and premiums. It's about taking the time to listen, understand each family's unique needs, explain the available options, and help people make confident, informed decisions about protecting what matters most.

Amanda truly embraces that philosophy, and your kind words are a terrific reflection of the care and dedication she brings to our customers every day.

We sincerely appreciate your trust, your recommendation, and the opportunity to help protect you and your family. We look forward to building a lasting relationship and being here whenever you need us. Thank you again for choosing our State Farm family!

Joe Ferrazza State Farm | Schaumburg"
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Liaisabella Perez

October 24, 2026

5 out of 5 rating by Liaisabella Perez
"It was great working with Amanda! She was so kind and helpful. I am so grateful that she took the extra time to review all of my policies and explained everything in detail. I have always just taken the coverage given to me by other insurance professionals but it was never explained to me. The time Amanda spent explaining everything really impressed me and gave me such a better understanding of insurance. I feel confident that I have the right coverage and I know who to go to when I have questions. And a bonus is Amanda speaks Spanish so I will definitely be sending family and friends who need things explained in Spanish her way!"
We responded:
"Hi Liaisabella. Thank you so much for sharing your experience! It makes us so happy to hear that Amanda took the time to walk you through your policies and make sure you truly understood your coverage. We believe everyone deserves to feel confident and comfortable with their insurance, and we’re so glad you had that experience with Amanda! We also love that you’ll be recommending her to your family and friends, especially those who prefer to communicate in Spanish. Your trust and support mean so much to us, and we’re always here whenever you need us!

Joe Ferrazza State Farm | Schaumburg"
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Jacob Doorn

October 23, 2026

5 out of 5 rating by Jacob Doorn
"Worked with Amanda who was very informative and helpful!"
We responded:
"Hi Jacob - Thank you so much for taking the time to share your experience and for your wonderful 5-star review! We're thrilled to hear that Amanda was able to provide you with the helpful, informative, and personalized service we strive to deliver every day.

At Joe Ferrazza State Farm, we believe insurance is about more than just policies and premiums. It's about building relationships, answering questions, and making sure our customers feel informed, comfortable, and confident in the protection they choose.

We're fortunate to have Amanda on our team, and it's always rewarding to hear that her dedication to helping others has made a positive difference. Thank you for placing your trust in our agency. We truly appreciate the opportunity to serve you and look forward to being here whenever you need us!

Thank you.
Joe Ferrazza State Farm | Schaumburg"
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Karen Barrie

October 21, 2026

5 out of 5 rating by Karen Barrie
"There's no insurance agent like Joe! A good agent knows the technical stuff and tracks things like changes in laws, etc. A great agent is sensitive to each person's situation and needs. Joe is an extraordinary agent who combines the first two, and who then goes the extra mile to take whatever time is needed to tailor a policy, to listen to a tale of woe, to extend sincere compassion. As the saying goes, "You're in good hands...especially with Joe Ferrazza.""
We responded:
"Karen, thank you so much for your incredibly kind words. I truly appreciate you taking the time to share your experience. What means the most to me is the trust you’ve placed in me over the years. Being able to help you navigate your coverage and be someone you can rely on is something I never take for granted.

It’s always my goal to make sure each person feels heard and supported, and I’m grateful for the opportunity to do that for you. Thank you again for your continued trust and support - it sincerely means a lot."
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Joseph Paxson

October 14, 2026

5 out of 5 rating by Joseph Paxson
"Great agency all around. Took great care of me through the whole switching process!"
We responded:
"Hi Joey - Thank you so much for the wonderful 5-star review! We sincerely appreciate you taking the time to share your experience and, more importantly, placing your trust in our agency.

We know that changing insurance companies can sometimes feel like a big decision, and our goal is to make that transition as simple, comfortable, and seamless as possible. I'm delighted to hear that our team took great care of you throughout the entire process.

At our agency, we believe earning your business is just the beginning. Building lasting relationships, providing personal attention, and being there when you need us most are what truly matter.

Joe Ferrazza State Farm | Schaumburg

"
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Ryan Gangler

October 13, 2026

5 out of 5 rating by Ryan Gangler
"Laurie was very helpful working with me in dealing with the accident. Returned my calls and e-mails right away when I reached out with questions. Great job Laurie."
We responded:
"Hi Ryan,

Thank you so much for your kind words and 5-Star Review! Laurie truly cares about our customers and consistently goes above and beyond to make sure they feel supported and taken care of. I know she made a real difference in getting your claim resolved in a timely manner, and that’s exactly the kind of dedication she brings to everything she does.

Laurie is one of the best in the business, and she’s a big part of what makes our office different from the rest. She genuinely cares about people, and it shows in the way she treats every customer. We’re lucky to have her on our team, and we sincerely appreciate you trusting us with your insurance needs!

Joe Ferrazza State Farm | Schaumburg "
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Dennis Lau

October 10, 2026

5 out of 5 rating by Dennis Lau
"Joe was very knowledgeable when it came to my insurance needs I would definitely recommend his agency his staff is very friendly and easy to work with."
We responded:
"Hi Dennis -
Thank you so much for your kind words and for taking the time to share your experience! I’m glad I could help you navigate your insurance needs and make sure you had the right coverage in place. Our entire team takes pride in providing friendly, knowledgeable, and personalized service, and it means a lot to know that came through. We truly appreciate your trust in our agency and your recommendation!

Joe Ferrazza State Farm | Schaumburg "
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Holly Stechly

October 10, 2026

5 out of 5 rating by Holly Stechly
"Joe is a really friendly agent. Super helpful! Thank you!"
We responded:
"Thank you, Holly, for the great 5 Star review! I really appreciate your kind words. We always want to make insurance as easy and straightforward as possible, so it’s great to hear you’ve had a positive experience. Thanks for your trust and for giving me and my team the opportunity to help!

Joe Ferrazza State Farm | Schaumburg "
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Christina Garcia

October 2, 2026

5 out of 5 rating by Christina Garcia
"I had the pleasure of working with Dillon. He was very respectful and explaining in great detail my options for insurance. Thanks again Dillon."
We responded:
"Christina, thank you for the wonderful review and for recognizing Dillon! One of the things we value most in our office is making sure our customers understand their insurance - not just what they have, but why they have it and what their options are.

It’s great to hear that Dillon took the time to walk you through everything in detail, answer your questions, and make sure you felt comfortable with the choices available to you. His patience, professionalism, and willingness to truly listen are qualities we greatly appreciate having on our team.

Thank you again for choosing our State Farm office and for taking a moment to share your experience. We appreciate the opportunity to work with you, Christina, and we’ll be here whenever you need us!

Joe Ferrazza State Farm | Schaumburg"
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Reese Lettow

October 2, 2026

5 out of 5 rating by Reese Lettow
"Dillon was the best when it came to finding me a quote that was affordable and met my needs!!! I felt taken care of, and my concerns were listened to. I felt validated and feel covered by the best!! Forget Jake from State Farm, Dillon from State Farm is even better!!! Like a good neighbor Dillon is there."
We responded:
"Hi Reese,

Thank you so much for the amazing review! We love hearing that Dillon took the time to listen to your concerns, understand what you needed, and help you find coverage that fit your needs and budget.

And we have to admit - the “Dillon from State Farm” line definitely made us smile! We’re very fortunate to have him on our team.

Thank you for trusting Dillon and our State Farm office with your insurance. We’re grateful to have you as part of our State Farm family - and like a good neighbor, Dillon (and the rest of us!) will be here whenever you need us!

Joe Ferrazza State Farm | Schaumburg"
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Noelle Cruz

September 25, 2026

5 out of 5 rating by Noelle Cruz
"Wonderful service! Dillon was extremely helpful in answering all of my questions and making the process as smooth as possible! Highly recommend him for all your insurance needs."
We responded:
"Hi Noelle.

Thank you so much for taking the time to share such a wonderful review! We really appreciate your kind words about Dillon and the service he provided.

One of the things we emphasize in our office is taking the time to answer questions, explain coverage clearly, and make the insurance process as easy and straightforward as possible. It’s great to hear that Dillon delivered that experience and was able to make everything go smoothly for you.

We’re grateful for the opportunity to work with you and especially appreciate your confidence in recommending Dillon and our office to others. Thank you again for your business, your trust, and your support of our State Farm office here in Schaumburg!

Joe Ferrazza State Farm | Schaumburg
"
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Hayden Eshelman

September 23, 2026

5 out of 5 rating by Hayden Eshelman
"I’ve worked with Joe for years for everything from life insurance and other coverage to investments, and he’s always been someone I can count on. What really sets Joe apart is the kind of person he is. He’s a great family man who genuinely puts the people around him before himself, and that carries over into the way he treats his clients. He takes the time to listen, explains everything clearly, and always makes sure you’re making the decision that’s best for you. He’s honest, dependable, extremely knowledgeable, and never makes you feel like just another customer. It’s rare to find someone who cares as much about others as Joe does. I’ve always felt like I’m in great hands with him and couldn’t recommend him enough."
We responded:
"Hayden — thank you for taking the time to share this and, especially, for the trust and confidence you’ve placed in me over the years.

I’ve always believed that doing this job well starts with listening, being straightforward, and understanding what truly matters to each person and their family. Whether we’re talking about insurance, life insurance, or financial goals, my goal is to make sure people understand their options, feel confident in their decisions, and are prepared for what comes next.

It’s why one of the questions I’ve asked throughout my career is simply, “Are You Ready?” Ready for the opportunities ahead, but also for the unexpected things life can bring.

I also really appreciate your comments about me personally. Building long-term relationships and being someone people know they can call, trust, and count on has always been an important part of what I do.

Thank you again, Hayden, for your friendship, your continued support, and such a great recommendation. I truly appreciate it!

Joe Ferrazza State Farm | Schaumburg
"
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Leo Rabin

September 23, 2026

5 out of 5 rating by Leo Rabin
"Joe is someone I trust completely when it comes to life insurance, insurance, and investment needs. He always puts his clients first and genuinely cares about helping people find the right solutions for their individual needs. He’s knowledgeable, professional, trustworthy, and easy to work with. I wouldn’t hesitate to recommend Joe to anyone looking for someone they can feel confident putting their financial and insurance needs in the hands of."
We responded:
"Hi Leo -

What a wonderful review - thank you! Knowing that you feel confident placing your trust in me is one of the greatest compliments I could receive.

Every person and family has different goals, priorities, and concerns, and I’ve always felt it’s important to listen first and then help find solutions that truly fit their needs. I’m grateful for the opportunity to work with you and appreciate you taking the time to share your experience and recommend me to others.

Thank you again for your trust and support!

Joe Ferrazza State Farm | Schaumburg
"
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Rick Paulauskas

September 23, 2026

5 out of 5 rating by Rick Paulauskas
"Have been a State Farm customer for 46 years
Our 4 children as they got older and on their own also decided to choose State Farm
They have always been their for our family whenever or whatever we needed
There staff has always been very supportive and helpful
Dealing with Laurie has always been above and beyond exceptional she handles everything you need with a honesty and professionalism"
We responded:
"Hi Rick - Thank you so much for the kind words and, even more importantly, for 46 years of loyalty to State Farm! The fact that your children have also chosen State Farm as they started families and lives of their own makes your story especially meaningful.

I’m also thrilled to hear your comments about Laurie. She truly cares about the people she works with, and her honesty, professionalism, and willingness to go above and beyond are exactly what we want our customers to experience.

Thank you for trusting us with your family. We sincerely appreciate you!

Joe Ferrazza State Farm | Schaumburg
"
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Jin DarC

September 23, 2026

5 out of 5 rating by Jin DarC
"Dillon was very insightful, and helpful when assisting me. He made everything easy to understand and took the time to answer all my questions."
We responded:
"Hi Jin DarC — Thank you so much for taking the time to leave us such a wonderful review! We’re very happy to hear that Dillon was able to make the process easy and took the time to answer your questions and explain everything in a way that was clear and helpful.

Taking the extra time to listen, answer questions, and make sure our customers understand their insurance is an important part of the experience we want to provide at our office.

We truly appreciate your trust in Dillon and our entire team. Thank you for choosing our office, and please know that we’re always here whenever you need us!

Joe Ferrazza State Farm | Schaumburg
"
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Kevin Sagat

September 23, 2026

5 out of 5 rating by Kevin Sagat
"Dillon was very help and knowledgeable about all my questions!"
We responded:
"Hi Kevin — We really appreciate you sharing your experience with Dillon! It’s great to hear that he was helpful, knowledgeable, and able to provide clear answers to all of your questions.

One of the things we emphasize in our office is taking the time to listen and making sure our customers understand their insurance, their options, and the coverage they have in place. We never want someone to walk away with unanswered questions.

Thank you for choosing our office and placing your trust in Dillon and our team. We appreciate the opportunity to work with you and look forward to being here whenever you need us in the future!

Joe Ferrazza State Farm | Schaumburg

"
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Charlie Ferrazza

September 23, 2026

5 out of 5 rating by Charlie Ferrazza
"Joe has taken care of all of my life insurance, insurance, and investment needs for years. He’s someone I trust completely and always puts his customers first. He’s knowledgeable, professional, and genuinely cares about helping people. I wouldn’t hesitate to recommend Joe to anyone looking for someone they can trust."
We responded:
"Charlie, thank you so much for taking the time to write this. It truly means a lot to me, especially knowing that you’ve trusted me with your insurance and investment needs for so many years. I’m grateful for the relationship we’ve built and for the trust you’ve placed in me over the years. I genuinely appreciate your kind words and your recommendation. Thank you again, Charlie, for your continued trust and support!

Joe Ferrazza State Farm | Schaumburg"
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Christian Isaac

September 21, 2026

5 out of 5 rating by Christian Isaac
"this team was very helpful and attentive to our needs. for what they provided i look forward to sticking around"
We responded:
"Thank you, Christian, for the great review! We’re so glad to hear that our team was helpful and attentive to your needs. Our goal is always to provide great service and support when you need us most. We truly appreciate your trust and look forward to having you with us for a long time!

Joe Ferrazza State Farm Schaumburg"
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Jeanne Z

September 19, 2026

5 out of 5 rating by Jeanne Z
"Wonderful service! During our phone call Joe explained all coverage options. He clearly answered all of my questions asked. I appreciate his professionalism and attention to detail which helped us save money. Highly recommend!"
We responded:
"HI Jeanne.

Thank you so much for taking the time to share this review! I truly appreciate your kind words and, most importantly, I’m glad our conversation was helpful.

I believe insurance decisions are much easier when you understand what you have, what your options are, and why certain coverages may or may not make sense for you. Taking the time to answer questions and make sure everything is clear is an important part of how we want to serve our customers.

I’m especially happy we were able to find some savings while putting together coverage that works for you. Thank you again for your trust, your business, and for recommending our office. It is sincerely appreciated!

Joe Ferrazza State Farm | Schaumburg
"
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diane zubko

July 30, 2026

5 out of 5 rating by diane zubko
"Joe has recently become my State Farm agent since my previous one retired.
We discussed the coverages on my home and car policies and got to know each other.
Joe is professional, knowledgeable and very personable and approachable, and I feel confident in working with him as any insurance needs arise."
We responded:
"Hi Diane.

Thank you so much for your wonderful Google review! I truly appreciate your trust and the time you took to share your experience. It means a lot to know you felt comfortable reviewing your home and auto coverages with me and getting to know me as your new State Farm agent.

I’m also grateful for the opportunity to work with you - our team approach is something we take pride in at our office. You can count on not just me, but our entire team to be there with the knowledge, support, and quick help you need whenever questions come up or changes are required.

Thank you again for the kind words. We’re excited to continue partnering with you for all your insurance needs.

Joe Ferrazza State Farm Schaumburg"